Privacy Policy
Last updated: July 22, 2026
1. Introduction
Welcome to Bay Area K9 Adventures (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information of our clients and their companions. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit bayareak9adventures.com (the “Site”) or utilize our dog hiking, transport, and pet care services (“Services”).
By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
To deliver high-quality, personalized trail services and ensure safety, we collect:
Personal Identifiers: Name, phone number, email address, home physical address (for pick-up/drop-off), and emergency contact details.
Pet & Health Data: Pet name, age, breed, temperament, behavioral triggers, medical history, veterinarian contact info, and vaccination records.
Location & Route Data: Pick-up/drop-off locations and GPS hike routes tracked via third-party applications (e.g., AllTrails) to provide adventure summaries.
Payment & Financial Info: Billing details and transaction histories processed securely via third-party merchant processors (e.g., Square). We do not store full credit card numbers on our servers.
Media Assets: Photos and video footage taken of your pet during hikes and transit.
Technical & Usage Data: IP address, browser type, device information, and browsing activity collected via cookies and analytics to improve Site functionality.
3. How We Use Your Information
We use your data strictly to:
Schedule, route, and deliver 1-on-1 mountain hikes and post-hike care.
Send appointment confirmations, GPS route recaps, photo updates, and invoice receipts.
Contact you or emergency care providers immediately in the event of a trail emergency.
Process payments, maintain business accounting records, and fulfill legal requirements.
Promote our services on social media or our Site (solely using pet media, with your revocable consent).
4. Information Sharing & Third-Party Service Providers
We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers necessary to operate our business, including:
Payment Processors & Scheduling Platforms: Secure processors like Square for transaction handling and appointment calendar booking.
Route Tracking & Media Platforms: Tools such as AllTrails and cloud storage platforms used to deliver post-hike recaps and photos.
Veterinarians & Emergency Personnel: Disclosed strictly in urgent situations to protect your pet’s health and safety.
Legal Compliance: Disclosed if required by law, subpoena, or government regulation.
Note: Mobile information/SMS opt-in data will not be shared with third parties or affiliates for marketing/promotional purposes.
5. Data Security & Retention
We implement reasonable administrative, physical, and technical safeguards to protect your personal information against loss, theft, and unauthorized access. We retain personal and pet data only as long as necessary to provide ongoing Services, resolve disputes, and maintain legally required financial records.
6. Your Privacy Choices & Rights
You have the right to:
Access, update, or correct the personal information we hold about you.
Request deletion of your personal data (subject to tax, accounting, or legal retention requirements).
Opt out of receiving marketing emails or revoke consent for photo/video usage on our website or social channels at any time.
To exercise any of these options, please contact me directly using the information below.
7. California Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information:
Right to Know & Delete: You have the right to request details on the categories of data collected and request deletion of your data.
Right to Correct: You may request correction of inaccurate personal data.
Non-Sale / Non-Sharing Disclosure: Bay Area K9 Adventures does not sell your personal information or share it for cross-context behavioral advertising.
Non-Discrimination: You will never be discriminated against for exercising any of your privacy rights.
To submit a request, please email josh@bayareak9adventures.com with the subject line "California Privacy Request."
8. Children’s Privacy
Our Site and Services are intended exclusively for adult pet owners (18 years of age or older). We do not knowingly collect personal data from children under 18.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. Any revisions will be posted on this page with an updated "Last Updated" date.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact me at:
Bay Area K9 Adventures
📧 Email:josh@bayareak9adventures.com
📞 Phone: (628) 788-9463